Return and refund policy

Effective Date: July 30, 2026

At cwdwgfob.shop, we want every customer to enjoy a reliable shopping experience. If you are not satisfied with your purchase, you may request a return by following the policy below.

Return Conditions

Returns are accepted within 30 days from the date your order is delivered.

To qualify for a return:

• The item must be unused, clean, and in its original condition.
• All original packaging, labels, manuals, and accessories should be included.
• A valid proof of purchase is required.

Items that have been damaged after delivery, altered, or used beyond normal inspection cannot be accepted.

How to Request a Return

Please contact our customer service team before returning any merchandise.

Email: info@cwdwgfob.shop

When submitting your request, please include:

• Order number
• Product name
• Reason for the return
• Photos if the product arrived damaged or incorrect

After approval, you will receive detailed return instructions.

Inspection

Every returned item is inspected after it is received. The inspection confirms whether the product satisfies the return requirements outlined in this policy.

Refunds

If your return is approved, the refund will be processed within 5–10 business days.

Refunds are issued to the original payment method used when placing the order.

Return Limitations

Returns submitted after the eligible return period or products that fail to meet the stated requirements may not qualify for a refund.